77br Privacy Policy — Your Information Is Safe With Us
We present this policy with full transparency regarding how your personal information is collected, used, and protected at 77br.
1. Introduction and Scope
Purpose of This Policy
77br is a trusted online casino and sports betting platform operating for users in Bangladesh. We give the highest priority to the privacy of our users, and every collection and processing of information is carried out in accordance with the highest security standards.
The goal of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and what rights you have over your information. 77br believes that transparency is the foundation of trust.
This policy is effective in accordance with Bangladesh Standard Time (BST, UTC+6) and applies to any person using the services of 77br.
2. What Information We Collect
Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details
- Current address and residency information
- Username and password (in encrypted form)
Financial and Transaction Information
The following information is collected for payment processing and account management:
- Deposit and withdrawal history
- bKash, Nagad, Rocket, or bank account details
- Transaction amounts and dates
- Bonus usage history
- Documents required for source verification
Gaming Activity Information
To improve your experience and ensure responsible play, we collect:
- Play history and betting records
- Preferred games and services information
- Session duration and activity patterns
- Detailed win and loss information
- Self-exclusion and limit-setting history
Technical and Access Information
Information automatically collected to ensure security and maintain service quality:
- IP address and device identifier information
- Browser type and operating system
- Access time and date logs
- Cookie and session data
- Referral source and navigation path
3. Purpose of Information Use
Primary Purposes
77br uses your information only for specific, legitimate, and transparent purposes. Your information is not used for any purpose other than those listed below:
- Account management and verification: For your account registration, identity verification, and age confirmation (confirming 21+ age requirement).
- Service delivery: For the uninterrupted provision of casino games, sports betting, and other platform services.
- Financial transaction processing: For managing deposits, withdrawals, and bonuses.
- Customer support: For resolving your issues through 24/7 live chat and email support.
- Security and fraud prevention: For protecting your account and preventing unauthorized access.
- Ensuring responsible play: For monitoring your gaming habits to identify potential risks.
- Meeting legal obligations: For compliance with applicable laws and regulations.
- Service improvement: For personalizing your experience and improving the quality of the platform.
Communication and Notifications
We may contact you regarding the following:
- Important account notifications and alerts
- Transaction confirmations and receipts
- Notices of changes to terms of service or privacy policy
- Promotional offers and bonus information based on your consent
You may withdraw your subscription from promotional communications at any time. However, transaction and security-related notifications cannot be turned off.
4. Cookies and Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small data files stored in your browser that help our platform remember your preferences and personalize your experience. 77br uses the following types of cookies:
- Essential cookies: For maintaining login sessions and running the core functions of the platform — these cannot be turned off.
- Functional cookies: For remembering your language, currency, and other preferences.
- Analytics cookies: For collecting platform usage statistics, which help in improving the service.
- Security cookies: For detecting fraudulent activity and keeping your account secure.
You can control cookies through your browser settings. However, disabling essential cookies may disrupt some functions of the platform.
Analytics and Monitoring
77br uses analytics tools to ensure the quality of its platform. Information collected from these tools is:
- Converted entirely into anonymous statistics
- Not linked to personally identifiable information
- Used solely for improving user experience
- Not shared with third parties in a personal form
5. Information Sharing and Third Parties
Circumstances for Sharing Information
We may share your information in the following limited circumstances:
- Service provider partners: Payment processors (bKash, Nagad, Rocket, bank transfer) and technology service providers who work with us under strict confidentiality agreements.
- Game providers: Approved game providers including Pragmatic Play, JILI, PG Soft, and Spribe, to ensure your gaming experience.
- Legal obligations: To fulfill court orders, legitimate requests from investigative authorities, or requirements of applicable law.
- Fraud prevention: With relevant authorities in the investigation of financial crimes or fraud.
- Business transfers: In the event of any merger or acquisition, where the new operator will be bound to comply with this privacy policy.
International Data Transfers
Our technology infrastructure may operate on international servers. Where your information is transferred outside Bangladesh, it is ensured that:
- Adequate data protection laws exist in the relevant country
- Strict protection clauses are included in agreements with third parties
- Encryption and security measures are in place in accordance with the highest industry standards
6. Data Security Measures
Technical Security
77br uses the highest technical standards in the industry to keep your information secure:
- SSL/TLS encryption — for all data transfers
- Storage of sensitive information with AES-256 encryption
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Real-time threat monitoring system
- Secure firewall and intrusion detection system
Organizational Security
In addition to technical security, our internal security measures include:
- Access to information restricted to authorized personnel only
- Following the Least Privilege Principle
- Regular staff training and privacy awareness programs
- Rapid response plan in the event of a data breach
- Regular third-party security assessments
- Strict password policy and access logging
Our Responsibility in the Event of a Data Breach
In the event of any security breach that may put your personal information at risk, 77br commits to:
- Notifying the relevant authorities within 72 hours of identifying the incident
- Informing affected users personally as quickly as possible
- Transparently disclosing the nature of the breach, potential impact, and remedial steps taken
- Taking immediate corrective action to prevent recurrence
7. Data Retention Period
Retention Policy
77br retains your information only for as long as necessary. The retention policy for different types of information is as follows:
- Active account information: Throughout the entire period the account remains active.
- Financial transaction records: For the long term in accordance with financial regulations and audit requirements.
- Information following account closure: For the minimum period necessary to meet legal and regulatory obligations.
- Customer support records: For a reasonable period for issue resolution and quality assurance.
- Technical logs: For a limited period for security monitoring.
Once the designated retention period ends, your information is securely deleted or fully anonymized. If any information must be retained for a longer period due to legal obligations, you will be informed.
8. Your Rights
Right to Know
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Correction
You have the right to request correction or update of any information that is inaccurate or incomplete.
Right to Deletion
You have the right to request deletion of your personal information in certain circumstances, subject to legal obligations.
Right to Restrict Processing
You have the right to request that processing of your information be restricted for specific reasons.
Right to Portability
You have the right to receive your personal information in a structured, readable format.
Right to Object
You have the right to object to the processing of your information for certain purposes, including direct marketing.
How to Exercise Your Rights
If you wish to exercise any of the above rights, please contact us. We will respond to your request as soon as possible and within a maximum of 30 days of receiving it. For urgent matters, you may also reach us via 24/7 live chat.
9. Protection of Minors
Age Verification & Child Protection
77br's services are strictly for individuals aged 21 and above only. We do not knowingly collect personal information from minors or allow them to open accounts.
Age verification is mandatory at registration. If we become aware that a user is under 21 years of age, then:
- Their account will be suspended immediately
- All collected information will be securely deleted
- Arrangements will be made to refund any deposited funds
If you are aware that a minor is using our platform, please notify our support team immediately.
10. Notice of Policy Changes
Change Process
77br may update this privacy policy from time to time. In the event of changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users by email in the case of significant changes
- Display a notification about the changes when you log in to the platform
- New consent may be requested in the case of material changes
Continued use of the platform after updated policy is published will be considered your acceptance of the new policy. If you do not agree to the changes, you have the right to close your account.
11. Contact & Complaints
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you in Bengali.
Requests relating to the exercise of your rights, such as data access, correction, or deletion, can be sent directly via email or live chat.
We take all privacy-related requests seriously and are committed to responding within the specified timeframe.